Privacy Policy
Last Updated: April 4, 2026
PKNT Industries, Inc. ("we," "us," or "our"), the operator of the luxury salon suites located at 148 Old Post Road, Sharon, MA 02067, is committed to protecting the privacy of our website visitors, prospective tenants, current tenants, and referral program participants. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Professional Information: Profession, specialty, current workplace, Instagram handle, and years of experience.
- Communication Data: Text messages (SMS), email correspondence, and phone call records related to our services.
- Form Submissions: Information submitted through our tour booking, referral, and maintenance request forms.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
- Photos: Images submitted through our maintenance request form to document issues.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to inquiries and schedule studio visits.
- To send appointment reminders and follow-up communications via SMS, email, or phone.
- To process referral program submissions and manage reward payouts.
- To process and track maintenance requests from current tenants.
- To provide information about our salon suite offerings and availability.
- To improve our website and services.
- To comply with legal obligations.
3. SMS/Text Messaging
By providing your phone number and opting in to receive text messages, you consent to receive promotional, transactional, and informational SMS communications from us. These messages may include:
- Visit scheduling and appointment confirmations (transactional).
- Follow-up messages about studio availability (promotional).
- Referral program status updates (informational).
- Maintenance request confirmations and updates (transactional).
- Studio promotions and availability alerts (promotional).
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance. For support, contact us at 339.230.6833. Consent to receive SMS messages is not a condition of purchase or any service.
We do not sell, rent, or share your phone number or any personal information collected through SMS opt-in with third parties for marketing purposes. Your information will not be shared with third parties or affiliates for their own marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party platforms that help us manage communications (e.g., CRM systems, email providers, SMS platforms) strictly for operational purposes.
- Legal Compliance: When required by law, regulation, or legal process.
5. Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. We use Google Analytics to understand how visitors interact with our site. You can control cookie settings through your browser preferences.
6. Chat Widget
Our website includes a virtual assistant chat widget to help visitors get information about our salon suites, pricing, and availability. Conversations with the chat widget may be recorded for quality assurance and training purposes. The chat widget is powered by third-party services, and data shared through the chat is subject to this Privacy Policy.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of SMS communications by replying STOP.
- Opt out of email communications by clicking the unsubscribe link.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Luxury Salon Suites at Sharon
PKNT Industries, Inc.
148 Old Post Road, Suite E
Sharon, MA 02067
Phone: 339.230.6833
Email: [email protected]